The best way to cancel an appointment varies depending on how you originally booked, and how long it is before your appointment time. Either call or email us if it is less than 3 hours before your scheduled time or you can cancel online if it is more than 3 hours before your start time.
Just remember that anything less than 12 hours notice will attract a 50% cancellation fee.
We encourage clients to call or email us if you are looking for a last-minute appointment, but unfortunately we don’t cater to walk-ins as we are usually fully booked most days.
We understand that sometimes life gets away from us, and we don’t always control events that happen, but we do have a 12 hour notice requirement for cancellations.
We reserve the right to apply a 50% cancellation fee for any cancellation with less than 12 hours notice . After all, someone else might have benefited from a treatment, but was prevented because we were booked.